If the problems persist, proceed to the final troubleshooting section. However, there are some instances where this does not apply. In most cases, going through these two troubleshooting steps will resolve the problem. After updating your driver, restart your computer to ensure that the changes take effect.If you see your headphones here, update them, and your problem should be resolved. Select “update” next to the drivers that require updating.Run the program and click the “scan now” button to have the software scan your computer for any problematic drivers, including the one for your Turtle Beach headphones.Driver Easy ( Setup.exe) can be downloaded and installed.If you want to use the automatic method, follow these instructions to get your driver updated. If you want to manually update your drivers, here is a list of all current Turtle Beach Drivers: įollow the on-screen prompts for your headphones and your computer model to complete the driver update. You have the option of updating the drivers manually or automatically. Updating your headphone drivers is a quick and easy way to solve the problem of your microphone not working. If you use an incorrect or outdated version of the headphone driver, the microphone on your Turtle Beach headphones will not work. Hooray if this solves your problem! If not, proceed with the troubleshooting steps below. Your Turtle Beach headphone mic is now activated, with the volume turned up and set to default. Make sure the levels tab is all the way to the top.Right-click the headset microphone once more and choose properties.Select “Set as default device” from the right-click menu on the headset option.Select enable if you see your headset microphone here.Open the “recording” tab, then right-click on any empty space in the window and choose “show disabled devices.”.Hold down the windows logo and press the R button on your keyboard to bring up the run dialog and type in “Control” to open the control panel.To check on these settings, do the following: If your microphone isn’t working, the problem could be as simple as the microphone being disabled, not being selected as the default device, or having a very low volume cap set. This is a simple task, but sometimes the simplest solutions are the best. To use this headset with your PC, you will need a mic splitter if your PC has two jacks to separate input and output for headphone audio and mic audio. If your PC only has a single audio jack, plugging in the headset cable should properly connect your Turtle Beach Recon 70 to your PC. If it doesn’t work with other devices, you should contact Turtle Beach support because there could be a problem with the headset itself. If it works, proceed to the next step, which is to check your PC’s audio port. If the headset itself can function normally:Ĭonnect your headset to your phone or tablet to test the microphone.
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